One should never hesitate to contact our customer service department with any matter! If you have any questions, issues, complaints or concerns, please contact us immediately. We don't believe that there are any dopey questions or unreasonable concerns. If you feel you were mis-lead, your download didn't work correctly, or you never received your members only password, or you just want a simple refund and/or for any other reason, please do contact us. We can't correct what we aren't aware of. We want our services to be truly '100% hype & stress free' as well as a true pleasure! Please remember, we do kindly ask that you permit us three (3) business days to process all e-mail contacts. We will do everything to shorten this time and also ask that you please recontact us if you do not hear back from us within this allotted time frame. Please understand that not hearing back from us is a sign of software and/or hardware failure, but certainly not a sign that we don't care or that your issue is insignificant! Please use the form below to contact us with any customer service issues. Please don't allow yourself to become stressed out if things seem to be going against you. Remember, you're dealing with OLIN and our exclusive complete (T)hree (K)arat, 100% customer satisfaction environment'. Our professional customer service representatives will address all concerns and correct every matter to your complete satisfaction... Guaranteed! Thank You and be sure to make it a great day as only you can!
Customer Service
At
OLIN e-Publishing Company,
Denver Colorado
To send us a message, please fill in the following form and choose how you would like for us to respond.
If you have contacted us and not heard back and it's been within the three (3) business day timeframe. Please re-contact us by emailing us at olinsite@comcast.net . Please make sure that the word "CUSTSERVICE_RESEND" is in the subject line. Thank you.
Remember... relax, you're dealing with OLIN! You never have to fight or even get infuriated just to receive OLIN'S complete '(T)hree (K)arat 100% Customer Satisfaction' Guaranteed in writing here! We promise to always deal rightly with you and to your advantage-Not ours! We do this because we want you to be our customer for a very long time!